SHIPPING


We ship to USA and Canada currently.

To USA :

There’re 3 shipping options for you to choose at the time of order placement.

Amazon Standard ( 3-7 Days) 

$5.95

Amazon 2 Days

$7.99

Amazon Next Day

$14.85

For orders amount over $38, We offer free standard shipping ( 3-7 Days).

Most orders will ship the next business day, so you will get the items in 4-6 days normally ( for standard shipping).

Expedited shipping is not available for shipments to U.S. Territories, PO Boxes, or Military APO/FPO addresses.

To Canada

( Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, Saskatchewan)

7-10 business days shipping

$16.65

Free Shipping for orders amount over $89

We ship products from our USA warehouse to Canada currently, so you may pay for customs yourself if there is any.

TRACK YOUR ORDER


Once your order has been shipped, you will receive a shipment confirmation email listing all your shipping details including your tracking information. You can then track your order through the tracking link in your email or log in your account to track your order.

RETURNS


The return policy will last for 30 days from the day you received the item. We will inspect the goods you return to be sure that it’s in perfect condition in which you received it, and once that is done, you will receive an email from us on your return items.

REFUND


Note that, we can offer you a refund or exchange for only quality issue or shipping missing/damage, while your item must be unused and remain the same condition that you received it.

Return and exchange policy


We do not accept returns or exchange for items that vary slightly in leather color from website photos (color variances occur naturally with the manufacturing processes we use.)

Please be aware that the customer will be responsible for the cost of any return or exchange shipping (except quality issue).

To return or exchange an item, please contact our customer service email at: customerservice@valerystory.com